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MISSOURI UTILITIES Overcharge Ratepayers

Missouri utilities consistently seek higher rates than regulators approve, yet they are still allowed to recover additional costs between rate cases, leading to even higher costs. The Public Service Commission has found that these add-ons often lead to overcharges, forcing the utilities to refund millions to customers.

For example, in 2022, regulators found evidence that Evergy Missouri Metro and Evergy Missouri West did not act with prudence and in the best interest of ratepayers, and the utility was required to return $752,621 plus interest to ratepayers. In 2023, Evergy Missouri Metro was flagged again with a recommendation to return more than $12 million, plus interest, to customers.

Profits and Bonuses for Them, Customer Shutoffs for You

Ameren’s profits and executive pay continue to rise, even as it asks for higher rates while a record number of customers face service shutoffs.

From January to September 2024, the utility earned a net income of $975 million and distributed $535 million in shareholder dividends

Meanwhile, Ameren’s top executives were “compensated lavishly,”1 with their CEO and CFO receiving over $19.1 million

A tiny fraction of the profits shareholders received could have prevented all of the customer shutoffs in Missouri. Instead, customers were left in the dark while the company raked in record profits. Demand accountability.

Utility Math Not Adding Up

When does it mathematically make sense to retire an existing power plant, charge ratepayers to do so, and then turn around and charge those same ratepayers to build a new plant?

Rather than comply with a court order to install scrubbers at its Rush Island coal plant, Ameren filed to retire the facility early, seeking to recoup its $475 million investment. While Ameren frames this as a way to save customers money, ratepayers are forced to pay for the plant’s early retirement and will pay again for Ameren to build a replacement, plus its profit margin. That’s some fuzzy math if you ask us.

Scales of Power Shift Further at Your Expense

Missouri Senate Bill 4, signed into law in 2025, allows utilities to charge customers for power generation plants before they are even in service.  Utilities in Missouri and their army of lobbyists pushed for this bill while consumer advocates criticized the initiative, estimating it will likely raise household rates by up to $1,115 annually – a staggering 40% to 80% increase on top of already spiking rates.2 Utilities in Missouri were quick to use this new law to their benefit, almost immediately announcing new projects: Evergy’s proposed $835 million gas plant3 and Ameren’s $800 million methane gas plant4. Neither utility had built any new, large-scale power plants in Missouri for decades before this law took effect. Since Missouri allows utilities to operate as monopolies, there is no competition to ensure costs are fair or that better solutions exist. Utilities are paid when they build, so their profits increase the more that they build. In this environment, ratepayers lose. The only winners are utility executives and shareholders. There are a few other states where utilities have successfully passed this legislation. 

  • In Georgia and South Carolina, two nuclear energy projects, Vogtle (GA) and V.C. Summer (SC), have faced massive cost overruns and delays, with ratepayers footing billions for unfinished or significantly altered plants. 
  • In Indiana, the utility’s proposed $1.9 billion coal-to-gas conversion plant (Edwardsport) ended up costing $3.5 billion. 

There are dozens of examples where utilities underestimate project costs to gain approval, then force ratepayers to overpay once the project is underway. This pattern of overruns results in a continuous cycle of rising costs that utilities foist upon customers.

It’s time to reVolt. Show your support for new rules. Ask your commissioners to stand up for Missouri ratepayers and fight utility greed and corruption.

To see what’s happening in other states visit reVolt